“Personal Information” When you access or use any of the Platforms, or services we may collect your Personal Information. Some of this Personal Information is required in order to allow you to utilize all of the features of the Platforms (for instance, in order to rent equipment as well as facilitate rental transactions between tool owner and tool renter, you will need to provide us with certain Personal Information). Other information is submitted by you voluntarily. For example, we may collect:
Contact information such as your name, job title, address, email address, telephone number, including mobile number, Identification or verification information such as driver’s license, date of birth and federal tax identification number.
Payment information such as your billing address and payment methods, Banking information, Transaction history such as purchase information, order history, and product interests, Communications information such as email messages, call transcripts and information that you share when you call our customer service line and SMS records and message content, Feedback such as survey responses and comments you submit to us.
This is addressed in the first paragraph above. To reiterate, the app is using the data to coordinate rental transactions between rental parties also known as tool owner and tool renter. Both parties' information must be known in order to coordinate the tool exchange arrangement such as where parties will meet, the name of the person the transaction will be conducted with etc.
You may provide information to us when you: request services and products through a Platform (such as through our Contact Us page); register an account with us; complete a survey; contact customer service; or complete a credit application. We may collect information via cookies or internet tags or analytics tools.
We may use your information to accomplish our business purposes including: for our everyday business purposes, such as to provide services to you, to extend credit to you, to market our products and services to you, to communicate with you, to maintain your account with us. We or our service providers may aggregate, evaluate and use browsing and device information to improve the Platforms and our business. We may use IP addresses or other browsing and device information to analyze trends, administer the Platforms, track customer navigation on a Platform and gather aggregated demographic information.
From time to time, we may employ companies and individuals to perform certain services on our behalf (such as conducting audits, performing legal services, processing credit card payments, providing customer service, providing customer database management services, providing email services, providing marketing services, processing credit applications). These third-party service providers may have access to Personal Information, but only to the extent required to perform their assigned roles and they may not use your Personal Information for any other reason.
We may release Personal Information about you if we believe such a release is necessary to comply with the law or in response to a subpoena or subject to other legal process or as needed to protect our rights.
We may share your Personal Information with companies related to us by common ownership or control for business purposes.
We may also share your Personal Information with third parties with whom we have joint marketing arrangements to market other products and services to you.
To prevent unauthorized access to, maintain data accuracy and ensure the correct use of information, we have put in place commercially reasonable physical and electronic procedures to safeguard and secure the information we collect online. That said, we cannot guarantee that information you provide to us over the Internet will remain private. We also cannot guarantee that information you transmit to us over the Internet will not be intercepted.
We contract with service providers to serve or send advertisements on our behalf. We work with these advertising service providers that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you. Our advertising providers may place or recognize a cookie on your computer, device, or directly in our emails and communications, and we may share Personal Information with them if you have submitted such information to us. These service providers may link the anonymous information we share with them to the cookie stored on your browser or device and collect information such as your IP address, browser or operating system type and version, and demographic or purchase information.
We do not permit third parties to collect personal information through cookies or other tools on our Platforms concerning your online activities over time across different websites for the third parties’ own purposes. Most web browsers automatically accept cookies. However, you can usually modify your browser settings to decline cookies but such modifications may prevent you from accessing all functionality of our Platforms.
You can review, access and edit your personal information at any time by logging in to your account and reviewing your account settings. You can also close your account.
We retain account and usage data as long as required by applicable law. We may retain personal information from your account to collect any fees owed, resolve disputes, complete investigations, prevent fraud, enforce our Terms of Service User Agreement, or take other actions as required or permitted by law.
Your account may be deleted voluntarily at anytime via the app. Please keep in mind that others can retain messages and content that you have sent them or posted publicly before you closed your account. We keep deactivated account information for a certain time period in our archives before we can delete any data.
We may provide links on the Platforms to third-party websites we think may be of interest to you, including plug-ins that link to social media sites such as Facebook, Twitter, YouTube, LinkedIn, and Instagram. These websites are independent from Chore Tools and have their own separate privacy policies. Chore Tools is not responsible for the privacy practices or content of such third-party websites. Whenever you click on links on the Platforms that take you to a third-party website, you will be subject to the third party's privacy policies. We recommend that you review the third-parties’ privacy polices before you visit these websites.
The Platforms are not intended for use by children under the age of 13. We do not knowingly collect or solicit any personal information from children under the age of 13 or knowingly allow such persons to register for an online account. Should we learn that someone under the age of 13 has provided any personal information to or on the Platforms, we will remove that information as soon as possible.
Opting Out of Promotional E-mails:
If you decide for any reason that you no longer wish to receive e-mail notification from us, you can unsubscribe from the Site’s e-mail distribution list by clicking the “unsubscribe” link located at the bottom of each promotional e-mail. You can also opt out of receiving promotional materials by notifying us by telephone or e-mail listed below:
Last Modified: June 6, 2022